Archive for the ‘Great Freight Broker Services’ Category

Missed Freight Pickups

That time my freight pickup was missed. Remember that moment when you needed to get to the store before it closed, but just couldn’t make it in time? It’s not fun for anyone but sometimes things happen in life that are just out of our control. Unfortunately, it’s not much different in the world of […]

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Using Electronic Data Interchange (EDI) in the Freight Industry

electronic data interchange (EDI)

Technology and the freight industry don’t always go hand in hand. The reasons behind this are complicated, but technology-trusting freight brokers like FreightPros are making progress. We’ve invested heavily in our customer’s Transportation Management System, as well as software such as SalesForce and Bloomfire for many of internal processes and documents. Electronic Data Interchange, commonly […]

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What It Means To Deliver A Quality Freight Experience

deliver quality freight

What does it mean to deliver a quality freight experience? It’s a question we get a lot, and a valid one at that. As a (relatively) new team member, I often think back to my first days on the job, when I asked that very same question. What exactly does it mean to deliver a […]

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Transportation Management Systems are The Best. Period.

transportation management systems

Anyone who has spent hours reaching out to providers for LTL and volume quotes know how time consuming and stressful that process can be. Time spent waiting for an emailed response to your quote request can make you feel like there’s just not enough time in the day. You’ve got other things to do! While having FreightPros assist […]

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UX in the Freight Industry

ux user experience freight shipping

UX is short for User Experience, and goes hand-in-hand with UXD (User Experience Design). These terms are hot topics in the workplace especially concerning computers and websites, but I wanted to talk about a different form of UX, one that encompasses both technology and good old fashioned customer service. UX in the freight industry is […]

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Why You Should Look For Value Over Price in Freight

value over price in freight

The words value and price are not synonymous, especially when it comes to freight shipping. At FreightPros, we’re interested in offering value over price. What does this mean? Let’s look at a hypothetical shipper to better explain the difference between value and price. Let’s say that you’re a new business owner, one who will need […]

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Freight in Spanish: The Importance of Being Bilingual in Shipping

freight in spanish

Like any good office, the FreightPros workplace mirrors our industry. This means the craziness of shipping bleeds into the office noise of freight tracking calls, sales, and the hustle and bustle of providing customer service in a hectic industry. In all this messy noise, it’s not uncommon to hear Spanish being spoken. We’ve talked about […]

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GPS Truck Tracking Benefits Customers, Carriers, and Brokers

“Where is my truck???” As a member of the FreightPros Truckload Team, this seemingly simple question can cause the biggest issues. Between cell phone dead zones, sleeping drivers, language barriers, and busy dispatchers, getting a location on a truck can be a headache. However, knowing the current location of our trucks is paramount in making sure our […]

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Freight Terminal Shipping: Taking LTL Into Your Own Hands

ltl terminal pickup

A lot of our customers don’t know it’s possible to drop-off or pick-up their LTL shipment directly at the freight terminal. It’s sometimes called “utilizing a carrier’s dock,” and here’s what you need to know to pull it off: What is a Freight Terminal? A freight terminal is essentially a connecting facility where carriers transfer […]

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