I recently bought a new mattress from Tuft & Needle, a very cool company that I was happy to support. But the real reason I ended up with Tuft & Needle (outside of a well-timed post by a friend on Facebook), was that I was dreading the entire process of finding a mattress and …
Continue ReadingHow To Ship A Mattress | Bed Shipping Tips with LTL
What’s the best way to ship coffee? Someone famous once said, “Coffee is the elixir of the gods,” and if they didn’t then they should have because coffee is the elixir of the gods. Seriously. If you aren’t one of the 54% of Americans that drink coffee every day then you are missing out, because …
Today we are adopting an official company policy, “We say no to hagglers!” As defined by the free dictionary, a haggler is someone who bargains over the price of something — but I would augment that definition a bit and define a haggler as someone where it is nearly impossible to have any type of …
Make your service offering something that your employees can really be proud of. Wow, re-reading this first sentence, I realize there isn’t anything really revolutionary there. However, I think it is really important for management to really dig down to the core of a company’s service offering and figure out if their offering is something …
Continue ReadingEmpower Your Team Through Compelling Service Offerings
Watch our video on Avoiding Holiday Shipping Delays! The holiday season comes each year and each year we are unprepared for its intensity. You could be trying to ship a mattress, or even ship an engine for all we know. Face it, the holidays are crazy. Call it a mix of too much family, alcohol, …