Who’s vetting your carriers? Well, who are you? (Who are you? Who, who, who, who?) I really wanna know (Who are you? Who, who, who, who?) Does this sound familiar? Yes, it’s one of greatest songs from one of the greatest Rock & Roll bands of all time, The Who. But it’s also one of the most important things to think about when selecting a freight carrier to move your load. At FreightPros, we use a vetting process that combines several of the largest and most trusted online carrier databases (DAT & ITS), the FMCSA safety rating, the CSA history, and our own internal carrier database. These are five incredible sources of vetting power we use to research a carrier before putting them under FreightPros load. What does vetting mean? We run each carrier’s authorities through these databases and cross reference them against what we find through our other tools. The carrier must meet our requirements through each of these tools and databases before we place them on a load. We also want to know what the carrier’s hauling history looks like before we contact them to haul a load. Not every carrier has a defined or detailed history listed, but when we do come across an entry, good or bad, we take that into account when considering whether or not to do business with them. Is this the system perfect? No, there will still be carriers who will clear the vetting process who provide less than desirable service. But by combining all five of the resources mentioned above, we have the best odds at placing your freight with a reliable carrier. Beyond using these tool and resources, we’ve also developed a methodology that we apply directly to each shipment when coordinating and negotiating the load details with carriers. We want to make sure the information we have about the specific truck is as accurate as possible. To accomplish this we have an internal checklist we run through with each carrier and hold the carrier accountable for these details. This allows us to identify potential issues early on in the life of the load, and gives us the time to mitigate them thoroughly. Why does this matter to you as a shipper? Simply put, your freight is always at risk while in transit, no matter who the carrier or broker may be. But what you have to ask yourself is: Has that carrier or broker done all they can make sure my freight is in the best position possible to arrive on time, intact, and with a company you trust to get the job done?CC Image Courtesy NCTRUCKINGITEMS! via Flickr
Matt Harrington is the Director of Enterprise Sales at FreightPros. He has a degree in Urban and Regional Analysis (fancy way of saying Geography) from The Ohio State University. Matt loves the outdoors and is desperately trying to figure out how to incorporate more golf and fishing into his day to day at FreightPros.
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