Here at FreightPros we are always looking to improve and strengthen our communication and teamwork. To cultivate this culture of positivity we do lots of things, from kegs to ping pong tables to happy hours and taco Fridays. We figure that it’s easier to navigate the messy nature of the freight and shipping world if we’re all comfortable and as relaxed as possible. Recently, we’ve begun a new practice: The Collaboration Group. What’s the collaboration group (or “Collab Group” for short)? In the interest of visibility and transparency in the workplace, we’ve begun to meet in groups once a month to discuss our jobs, lives, frustrations, and achievements. We know that it’s not usual (this is the workplace after all) but we’ve always preached the idea of FreightPros being like a family, and communication is key to successful relationships. These collaboration groups are formed by FreightPros from different areas of expertise. So, our collab groups usually have one truckload associate, someone from customer service and operations, a team member from the account management team, a sales team member, and someone from billing and invoicing. The main goal of the collaboration groups is to educate our team members on all the different aspects and departments of the freight industry that they might not be familiar with. Though we’re all in the freight industry, there’s so many different things to know! For instance, we’ve covered that truckload shipping and LTL shipping are VERY different, so it makes sense that the departments that service those areas are very different. Slowly but surely, we came to find that our account management team for LTL didn’t know much about the truckload team, and vice versa! Same applies for the sales teams, HR, and billing. Our content team is busy learning Buzzstream and there’s a lot of explanations with that! With our monthly collaboration groups, members from different teams get to bring up problems and issues that arise, that perhaps can be solved with input from a team member with a different perspective. At the same time, we all get to learn more about the company and the different roles that make up the success of it. On a third level, it allows employees to get to know each other better in a more casual environment. One of the best parts about the collaboration groups is that the meetings are often held outside of the office. Some may take a trip to Starbucks, others might camp outside if the weather is nice, but either way the collab group is always a nice opportunity to get out of the office for an hour or two on a Friday and get to know our co-workers a little bit better. Though we’ve only begun the collaboration process, we’ve got big plans for the future. For one, the groups will constantly be reshuffled to include new members and to promote new relationships. These groups will also account for new interns and employees that we’ll bring in as we continue to grow as a company. It’s an exciting time to be a FreightPro, and we believe our momentum will only increase as we become more informed and knowledgable about our co-workers, not only their work but also their lifestyle. That’s pretty unique in the workplace, and something we can all be proud of. Other stories of a company cultivating a unique and shared emphasis on communication? Share in the comments below.
Logan is a Content Marketing Associate at FreightPros in charge of social media and content creation. He has a writing degree from the University of Oklahoma, but lives life on the edge and resides in Longhorn country. He loves Murakami books, Tarantino movies, and Vonnegut books. Lots of books. One day he will own a dog, but first he'll have to get a yard.
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